FAQ

Where do you ship?

We ship to addresses in the United States, including Alaska and Hawaii. We don't ship to Puerto Rico, other US territories, or outside the US right now.

How much is shipping?

Standard shipping is free on every order.

How long will my order take?

Most orders arrive in 5 to 10 business days, including about 1 to 3 business days of processing.

How do I track my order?

We email you a tracking number as soon as your order ships.

Can I get a refund?

Yes. You have 14 days from delivery to ask for a refund. Please email us first at support@cobaltpaws.com before sending anything back.

What if my item arrives damaged or I got the wrong item?

Email us a photo of the item and we'll replace it or refund you.

How do I contact you?

Email support@cobaltpaws.com.

Are these for cats or dogs?

Everything here is for cats and dogs.